Patient Information Brochure
Download our patient information brochure
Our patient information brochure contains useful information about appointment bookings, what to bring, opening hours, results, pathology, privacy as well as a host of other helpful information.
Please note – Information in the brochure is subject to change.
Appointments
Do you need a standard or long appointment?
How long will you need for your appointment with your doctor:
- If you have one medical issue to discuss with your doctor, please book a standard appointment.
- If you have two medical issues to discuss with your doctor please book a long appointment.
- For small procedures and pap smears please book a long appointment.
- We’re happy to see more than one family member, please book an appointment for each person.
If you are unsure about which appointment length you should book, contact our friendly reception staff on (03) 9354 1186
What do you need for your appointment
Please remember to bring to your appointment:
- Your Medicare, DVA, Seniors or Concession Card
- List of any medications or allergies or recent test results
- New patients – Arrive 10 minutes early to fill in a new patient and medical history form.
This information allows our staff to better asses your medical needs and provide you with the most appropriate medical advice and treatment.
Fees from 1st November 2023
Fees – Monday to Friday & Saturday before 1pm
| Consultation length | Fee | Medicate rebate | Out of pocket |
|---|---|---|---|
| Short (Item 3 – Less then 6 minutes) | $38.20 | $18.95 | $19.25 |
| Standard (Item 23 – 6 to 19 minutes) | $69.75 | $41.40 | $28.35 |
| Long (Item 36 – 20 to 39 minutes) | $116.95 | $80.10 | $36.85 |
| Prolonged (Item 44 – 40 – 59 minutes) | $173.30 | $118.00 | $55.30 |
Saturday after 1pm & Public Holidays
| Consultation length | Fee | Medicate rebate | Out of pocket |
|---|---|---|---|
| Short (Less then 10 minutes) | $60.65 | $30.65 | $30.00 |
| Standard (11 to 20 minutes) | $91.80 | $51.80 | $40.00 |
| Long (21 to 30 minutes) | $138.80 | $88.80 | $50.00 |
| Prolonged (31 minutes +) | $184.50 | $124.50 | $60.00 |
Telehealth Consultations – Telephone & Video
| Telehealth consultation length | Fee | Medicate rebate | Out of pocket |
|---|---|---|---|
| Standard (Less then 20 minutes) | $69.75 | $39.75 | $30.00 |
Charge for medical consumables – 29th November 2022
From 1st November 2022 there we will be a charge for various consumables used in your treatment please check with reception for a list of fees – See below for a brief summary:
| Description | Fee | Medicare Rebate | Out of Pocket |
|---|---|---|---|
| Implanon Insertion | $60.00 | $37.65 | $22.35 |
| Implanon Removal | $120.00 | $64.20 | $55.80 |
| Urine Pregnancy Test | $25.00 | $10.15 | $14.85 |
| ECG | $0.00 | $16.55 | $0.00 |
| Accupuncture – Less than 20min | $60.00 | $39.15 | $20.85 |
| Accupuncture – More than 20min | $100.00 | $75.80 | $24.20 |
| Accupuncture – More than 40 min | $130.00 | $111.60 | $19.00 |
| Ear Syringing | $20.00 | Nil | $20.00 |
| Punch or Shave Biopsy | $80.00 | $46.95 | $33.05 |
| Plaster for Fracture | $20.00 | Nil | $20.00 |
| Plaster for Fracture – Fibreglass | $35.00 | Nil | $35.00 |
| Removal of Plaster | $10.00 | Nil | $10.00 |
| Wound Care – Simple Dressing (Sml/Med) | $10.00 | Nil | $10.00 |
| Wound Care – Complex Dressing | $20.00 | Nil | $20.00 |
| Would Care – Specialised Dressing TBD | $ TBD | Nil | |
| Cryotherapy – Liquid Nitrogen | $10.00 | Nil | $10.00 |
| Iron Infusion | $175.00 | Nil | $175.00 |
| Mole Mapping | $ TBD | Nil | |
| PRP – One Joint $220 (Additional Joint $60) | $ TBD | Nil | |
| Repair on Body (Less than 7cm – Superficial) | $96.95 | $46.95 | $50.00 |
| Repair on Body (More than 7cm – Deep) | $140.90 | $80.90 | $60.00 |
| Face/Neck (Less than 7cm – Superficial) | $124.10 | $74.10 | $50.00 |
| Face/Neck (More than 7cm – Deep) | $155.70 | $105.70 | $50.00 |
| Body (Less than 7cm – Superficial) | $140.90 | $80.90 | $60.00 |
| Face/Neck (Less than 7cm – Superficial) | $170.70 | $105.70 | $65.00 |
| Drainage of Abscess | $74.60 | $54.60 | $20.00 |
| Removal of Foreign Body | $51.15 | $21.15 | $30.00 |
WorkCover
WorkCover fees are in accordance with WorkCover schedules. Insurance consultations are charged at WorkCover rates. Consultations relating to employment are charged at the WorkCover rate. Please ask our friendly reception staff for details.
Claiming your Medicate Rebate
If you have a Medicare Card, Medicare will refund you a proportion of your appointment fee (Medicare Rebate) and the remaining amount will be your out-of-pocket cost.
Medicare rebates are available for most medical services and can be deposited into your bank account at the time of payment if you have a savings or cheque account. Alternatively, your Medicare rebate will be transmitted directly to Medicare, where the rebate will be reimbursed to your nominated bank.
Paying your account
Please pay your account at the conclusion of your appointment. You can conveniently pay by:
- Cash
- Eftpos
- Mastercard
- Visa
We are then able to process your Medicare claim and provide the rebate back to your bank account using our Medclaim system.
Students and overseas visitors – We accept BUPA and NIB if you are insured privately and covered accordingly by your policy.
*BULK BILLING DOCTOR NORTH COBURG
Bulk Billing Doctors’ appointments at North Coburg Medical Centre are available to valid Medicare, DVA, Pension and Concession Card holders. We are open 6 days a week. Our doctors see patients from all over Melbourne including North Coburg, Coburg, Pascoe Vale, Hadfield, Fawkner, Reservoir, Thornbury, Brunswick, Brunswick East, Brunswick West, Pascoe Vale South, Essendon, Strathmore, Glenroy, Thomastown and Kingsbury .